Fork, Aidrop and Dust Attack Policy

Date: 20th September 2024

Version: 2.0

Introduction

At Tungsten, we are committed to maintaining the highest standards of security, compliance, and transparency when managing virtual assets for our clients. This policy outlines how we handle blockchain forks, airdrops, dust attacks, and unsupported assets, ensuring your assets are safeguarded at all times.

Forks

A fork occurs when a blockchain protocol undergoes an update, which can either result in minor changes (soft fork) or a split into two incompatible protocols (hard fork). If a significant fork occurs, it may affect the value and functionality of virtual assets.

In the event of a fork, Tungsten Custody Solutions may temporarily suspend operations related to the affected virtual assets. We will assess the security of both branches of the forked protocol before deciding, at our sole discretion, whether to support either branch. Your security and the safety of your assets are always our top priorities.

Airdrops

An airdrop refers to the distribution of a virtual asset token, often for free, to multiple wallet addresses. Tungsten Custody Solutions only supports airdrops if the virtual asset is classified as an approved asset under our stringent security and compliance framework.

If you receive an airdrop for an asset that is not yet approved, we will assess whether it meets our due diligence requirements. Only if it passes this review will it be supported. Please note, we are not obligated to process or support any airdrops that do not meet our approval criteria.

Dust Attacks

A dust attack occurs when small, seemingly insignificant amounts of virtual assets (known as “dust”) are sent to your wallet. This tactic can be used by malicious actors to invade privacy or attempt phishing attacks.

At Tungsten, we take dust attacks seriously. We have advanced monitoring systems in place to detect and mitigate such threats. Rest assured, a dust attack does not compromise the security of your wallet. We actively educate our clients on how to recognize and avoid dust attacks and encourage vigilance when small, unexpected deposits appear in your wallet.

Unsupported Assets

Tungsten Custody Solutions maintains a list of supported virtual assets. If you attempt to deposit or transfer an asset that is not supported, we will notify you promptly and work with you to return or transfer the asset to a wallet or platform that supports it. Tungsten will not provide custodial services for unsupported assets, and any associated costs for transferring unsupported assets will be the client’s responsibility.

Client Responsibility

Clients are responsible for ensuring that any assets they deposit with us are supported by Tungsten Custody Solutions. Please refer to our list of supported assets, which is regularly updated. We cannot guarantee the security or retrieval of unsupported assets.

Our Commitment to Security

At Tungsten, your security is our utmost priority. We continually assess and update our policies in response to new developments in the virtual asset ecosystem to ensure that your assets remain secure, compliant, and accessible.